Responsible Gaming at Ricky Casino
Ricky Casino treats gambling as paid entertainment, not a way to earn money. The platform gives every player tools to control time and spending, checks the age of each account holder and points to free, confidential help for anyone who feels the game is no longer fun.
Age Restrictions
Ricky Casino accepts only players aged 18 and over (or the legal gambling age in their jurisdiction, whichever is higher). Age is confirmed during verification with a government-issued photo ID.
If an account turns out to belong to a person under 18, Ricky Casino closes it immediately. All bets placed during that period are voided, winnings are confiscated, and genuine deposits are refunded in line with the casino's policies.
Tools to Stay in Control
Self-Exclusion
You can self-exclude for a chosen period directly in your personal profile. During that time, the account stays closed for play, so a break does not depend on willpower alone.
Temporary Account Closure
If you prefer to talk to someone, the support team can close your account for a set time (with the option to reopen it later). Contact support through the 24/7 live chat or at support@rickycasino.com.
Deposit Limits
Personal deposit limits work with fiat payment methods such as cards and e-wallets. Because of the decentralised nature of cryptocurrencies, the casino cannot apply upper limits to crypto deposits, so players who want strict control over spending should use a non-crypto method.
Signs That Gambling Is Becoming a Problem
Gambling stops being entertainment when it starts to affect money, work or relationships. Pay attention if you notice any of these signs:
- spending more money or time than planned;
- trying to win back losses with bigger bets;
- borrowing money or using bill money to play;
- hiding gambling from family or friends;
- feeling anxious or irritable when not playing.
If any of this sounds familiar, take a break with the tools above and talk to a professional.
Where to Get Help in Australia
Free and confidential support is available around the clock:
- Gambling Helpline – 1800 858 858. A free, confidential phone service available 24/7 for anyone affected by gambling, including family and friends.
- Gambling Help Online – gamblinghelponline.org.au. A national website with 24/7 live chat and email counselling, self-help tools and an anonymous self-assessment questionnaire.
Blocking Software
Blocking apps such as Gamban and BetBlocker restrict access to gambling sites on your devices. They are a useful extra step alongside self-exclusion, especially if you share a computer or phone.
Protecting Minors
If children use the same devices, keep your login details private, never save your password in the browser and use parental control software to block access to gambling sites. Sharing an account with anyone, including family members, is prohibited by the Ricky Casino terms.
Contact Support
Ricky Casino support works 24/7 and helps with self-exclusion, account closure and any questions about responsible gaming. Write to support@rickycasino.com or open the live chat on any page of the site.
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